BSB20120 Certificate II in Workplace Skills
Grow your work and employability skills!
The Certificate II in Workplace Skills provides you with the entry-level skills required for employment and to progress into further business studies.
Overview
Study Mode Off campus | On campus | Online | Traineeship
Throughout this course, you will gain skills in basic procedural, clerical, administrative and operational tasks that require self-management and technology.
This course covers skills in:
- Communication and customer service
- Problem solving, stress and time management
- Digital technology and online research
- Business software applications
- Workplace health and safety
Depending on the elective units you select, you will gain skills in:
- Communication and customer service
- Problem solving, stress and time management
- Digital technology and online research
- Business software applications
- Workplace health and safety
- You are a trainee wishing to commence employment in a business environment
-
You want to become job-ready
If you enrol as part of a traineeship, you will be allocated a workplace mentor to assist you with becoming familiar with the culture and expectations of the workplace. Your lecturer will liaise with your nominated supervisor, set projects for assessment and undertake workplace visits with you.
Important information
Select your preferred campus and apply
Delivery location, important dates and study options
Course dates, locations and study modes are not currently available. Please contact our Customer Engagement Team for more information.